Avatar & Echo Telemarketing

FAQs

Outsourced Telemarketing Services User Support

At Avatar & Echo Telemarketing, we’re experts in the field of outsourced telemarketing services. Check this page for answers to the most commonly asked questions about our services. If your question isn’t addressed on this page, give us a call at (800) 970-9739 to speak with a member of our team. 

How will Avatar & Echo Telemarketing make us money?


With Avatar & Echo Telemarketing, you don’t need to hire more staff or make additional operational expenditures. When your closers are consistently on the phone, closing more deals, and their utilization score improves, Avatar will more than pay for itself. With Avatar you get MORE appointment setting, more lead generation, and more live transfers; LESS expense, overhead, and hassle. Call when you’re ready to stop wasting money and start making sales.




Am I breaking the law by using Avatar & Echo Telemarketing?


No. Avatar & Echo Telemarketing is 100% compliant. Our outbound call centers operate under full compliance with state and federal regulations.




Do Avatar & Echo Telemarketing agents have accents?


No. Our telemarketers are highly skilled, trained, and non-accented. All have college degrees and are drug and background-tested for your peace of mind. Our call centers are American-run and 100% compliant.




How long is the Avatar & Echo Telemarketing agreement?


Say goodbye to long-term contracts! We don’t hold our customers hostage with a long-term agreement. The Avatar agreement is week-to-week. Our customers stay because Avatar works; we make them money and their sales are consistent. We don’t want you locked into a contract. We will earn your business every week!




Who pays for the agents training period?


At Avatar & Echo Telemarketing, we deploy telemarketers on a weekly basis. Operating at economies of scale means our training costs are so low that your telemarketing agents will receive training at NO COST to you with NO set-up costs. You read that right! We know it works and we want you as a client.




What are the responsibilities of Avatar & Echo Telemarketing clients?


When you work with Avatar-powered telemarketers, there’s not much you’re responsible for! All you have to do is:

  • Set your telemarketers’ schedule
  • Supply a script
  • Provide the call list
  • Get us the credentials to set them up on dialers (if needed)
  • Manage them as you would in-office telemarketing agents
  • Grow your sales!




What services does Avatar & Echo Telemarketing provide?


At Avatar & Echo Telemarketing, we know what it takes to run a successful campaign. We provide comprehensive services, including:

  • Persuasive, enthusiastic, reliable telemarketers who meet our exacting qualifications
  • Fulfillment of all hiring requirements
  • Rigorously-trained campaign manager
  • Script formulation with rebuttal list
  • The ability to scale your team up or down based on your needs, from single seat telemarketing to multi-seat telemarketing teams
  • Mock call sessions
  • Detailed reporting and campaign transparency
  • Predictive dialer
  • Campaign evaluations




Is telemarketing campaign reporting provided?


Absolutely. We know that outsourced telemarketing requires clear reporting and full control over the hot transfer process. That’s why our clients see EVERYTHING their single agent telemarketing or multi-seat telemarketing teams are doing. Read more on our reporting practices here.




Does Avatar & Echo Telemarketing help with campaign management?


Outsourced telemarketing requires transparency and experienced oversight. That’s why with every Avatar-powered team you get a specialized management launch team with a dedicated campaign manager. Our highly experienced campaign managers must meet our stringent qualifications and provide hourly updates on your campaign.




Can Avatar & Echo Telemarketing call cell phones?


Our Call Cells Legally software allows our telemarketers to dial cell phones without breaking any laws. We are committed to staying 100% complaint with state and federal regulations. Learn more about our Call Cells Safely software here.





Additional questions about Avatar & Echo Telemarketing and the live lead transfer services we provide? Contact us today or call us at (800) 970-9739 to speak with a member of our team.

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